Legal

Privacy Statement

Effective Date: 23 May 2026  ·  Last Updated: 17 June 2026

Please read this Privacy Statement carefully as it explains how Right Angle Property Services ('Right Angle', 'we', 'our', 'us') collects, uses, stores, and protects your personal information when you use our services, website, or communicate with us. We are committed to protecting your privacy and handling your personal information transparently and responsibly in accordance with the UK General Data Protection Regulation ('UK GDPR') and the Data Protection Act 2018.

1. Who We Are

Right Angle is a UK-based property services provider offering regular inspections, cleaning and hygiene resets, co-ordinated maintenance, and logistics solutions, for residential and commercial dwellings. For the purposes of data protection law, Right Angle acts as the 'Data Controller' of your personal information.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Name(s), address(es), email address(es), and telephone number(s)
  • Property information, access arrangements, inspection findings, and maintenance history
  • Service preferences

When using our website, we may also collect:

  • IP address(es), browser type, and device information
  • Usage analytics, cookies and tracking data

Where relevant to service delivery, we may collect inspection photographs, maintenance documentation, and condition reports.

3. How We Use Your Information

We use your information to:

  • Provide property management and support services
  • Schedule inspections and visits
  • Communicate regarding bookings and quotations
  • Process payments and invoices
  • Maintain records and reports
  • Improve service quality
  • Comply with legal obligations
  • Protect the safety and security of staff, contractors, clients, and properties

4. Lawful Basis for Processing Under UK GDPR

We rely on the following lawful bases for processing:

  • Contractual Necessity — Processing necessary to provide agreed services
  • Legitimate Interests — Processing to operate and improve our business, maintain records, and manage client relationships
  • Legal Obligations — Processing where required for compliance with laws, regulations, insurance, or taxation requirements
  • Consent — Processing where consent is required, such as optional marketing communications

5. Sharing Your Information

We may share information with:

  • Approved contractors or service providers
  • Software providers and operational platforms
  • Insurers, accountants, or legal advisers
  • Regulatory or government authorities where legally required

We do not sell personal information to third parties. All third parties are expected to handle your data securely and lawfully.

6. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain operational records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, loss, disclosure, or destruction. Despite reasonable safeguards, no digital system can be guaranteed completely secure.

8. Your Rights Under UK GDPR

You may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of personal data
  • Restrict or object to certain processing
  • Request transfer of your data
  • Withdraw consent where applicable

Requests may be submitted using the contact details below.

9. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve website functionality, analyse website traffic, and enhance user experience. You can control cookies through your browser settings.

10. Marketing Communications

Where consent is provided, we may send service updates, offers, newsletters, and promotional communications. You may opt out at any time using the 'Unsubscribe' link or by contacting us directly.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

12. Children's Privacy

Our services are not directed toward children under 18, and we do not knowingly collect personal information from minors.

13. Changes to This Policy

We may update this Privacy Statement periodically to reflect operational, legal, or regulatory changes. Updated versions will be published on our website with the revised effective date.

14. Contact Information

Right Angle Property Services, 10 Darlington Road, Richmond, North Yorkshire, DL10 7AW.
Email: info@right-angle.co.uk
Website: right-angle.co.uk

If you are unhappy with how your information is handled, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk.